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Registration

Set capacity, waitlist, and approval rules

Use registration limits to keep the event manageable and set expectations before the room, materials, or host bandwidth runs out.

6 min readUpdated Jun 21, 2026
Audience

Hosts preparing registration settings before opening an event to attendees.

User need

I need to control how many people can register and what happens when the event fills up.

Capacity is a promise about the experience

Capacity is not only a number. It tells attendees how intimate, available, or limited the event will be. A small workshop may need 10 seats because materials and attention are limited. A casual picnic may support more people.

Choose the number you can actually serve well. It is better to open more spots later than to overfill an event and weaken the experience.

Set registration rules

1

Choose the capacity

Set the maximum confirmed registrations based on the real constraint: venue seats, supplies, safety, host attention, or paid inventory.

2

Decide whether to allow a waitlist

Enable waitlist when you want people to keep expressing interest after capacity is reached. Disable it when a full event should simply stop accepting new signups.

3

Choose automatic or approval-based registration

Use automatic confirmation for straightforward events. Use approval when you need to review fit, prerequisites, applications, or community guidelines.

4

Preview the attendee message

Confirm that attendees understand whether they are confirmed, waitlisted, pending approval, or unable to register.

5

Monitor registrations

After sharing the link, check the registration list regularly so you can adjust capacity, approve pending people, or close registration if needed.

Which rule should I use?

Rule
Best for
Capacity only
Simple events where every registration can be confirmed until spots run out.
Waitlist
Events where cancellations are likely or you may add seats later.
Approval
Applications, intimate groups, member-only events, or sessions with prerequisites.
Closed registration
Events that are full, cancelled, or no longer accepting new attendees.

Before opening registration

Capacity matches the real room, materials, or team limit.

Waitlist setting matches how you want to handle overflow.

Approval setting matches the level of screening needed.

Attendee status labels are clear.

The event page explains any important limits.

You know who will monitor pending or waitlisted attendees.

Be careful with capacity changes

Lowering capacity after people register can create confusion. If you need to reduce spots, handle confirmed attendees carefully and communicate the change directly.

FAQ

Should I always enable a waitlist?

No. Use a waitlist when extra interest is useful. If you cannot add spots or manage overflow, closing registration may be cleaner.

When should I require approval?

Use approval when the event requires prerequisites, moderation, membership, a curated group, or manual review before someone is confirmed.

Can I increase capacity later?

Yes, if the event can safely handle more people. Recheck venue, materials, staffing, and attendee experience before increasing the number.

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