Hosts whose plans changed after creating or publishing an event.
I need to stop people from seeing, joining, or attending an event.
Use this page when the event should change state
When plans change, the right action depends on what you want to stop: new registrations, public visibility, event attendance, or payment expectations.
If people already registered, a product state change is not enough. They need a clear message about what changed and what happens next.
Choose the right action
Handle a changed event
Check who is affected
Review confirmed, waitlisted, pending, paid, or cancelled attendee states before changing the event.
Choose the product action
Close registration, update visibility, edit details, or cancel based on what should happen next.
Check the public page
Open the attendee link in a private window to confirm visitors see the right state.
Message attendees
If registered attendees are affected, send a clear update with what changed, what they should do, and where to ask questions.
Escalate payment cases
For paid event cancellation, refunds, or disputes, contact support if you are not sure how to proceed.
Before you finish
New visitors see the correct state.
Registered attendees received a clear update if affected.
Waitlisted or pending people are handled intentionally.
Paid event implications are not guessed.
External posts and partner pages are updated.
Support has been contacted for risky payment cases.
Visibility is not communication
Hiding a page does not explain anything to people who already registered. Send a direct update when attendee plans are affected.
FAQ
Is closing registration the same as cancelling?
No. Closing registration stops new signups. Cancelling means the event will not happen as planned.
Should I delete the page?
Usually no. Hiding, unpublishing, or updating the event state is safer than deleting context attendees may need.
What about paid attendees?
Paid cancellations can involve refund, dispute, or payment rules. Ask support before promising a specific outcome.
Related guides
Close registration or cancel attendee signups
Closing registration stops new signups. It does not replace clear communication with people who already registered.
Read guideChange event details after publishing
Small copy edits are simple. Changes to time, location, price, capacity, or format need extra care and clear communication.
Read guideUnderstand fees, host net, and payout timing
Ticket price is not the same as what reaches your bank account. Review fees and payout status before you promise timing.
Read guide